1. Introduction
Okey Bet (okeybet.im) takes your privacy seriously. This Privacy Policy clearly outlines how your personal data is collected, how it is used, who it is shared with, and how it is kept secure.
By registering, logging in, or using any service on the Okey Bet platform, you are considered to have accepted this Privacy Policy. Please read it carefully.
Okey Bet is an internationally licensed platform and adheres to international data protection standards. We never compromise on your privacy.
This Privacy Policy applies to all users in Bangladesh and every other region where Okey Bet operates. In the event of any dispute, the English version of this policy shall be considered definitive.
2. What Data We Collect
We collect various types of information to provide our services on the Okey Bet platform. This data comes from two sources — directly from you and automatically through your use of the platform.
Directly Collected Data
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity Information | Name, date of birth, gender | At Registration |
| Contact Information | Email, phone number | At Registration |
| Address Information | Current address, country | During KYC Verification |
| Identity Document Information | NID, passport number | During KYC Verification |
| Financial Information | BKash/Nagad number, bank account | At the Time of Payment |
| Security Information | Password (encrypted), security questions | During Account Setup |
Automatically Collected Data
- IP address & device information (model, operating system, browser)
- Login time, session duration, and usage patterns
- Betting history and gaming transaction records
- Data collected from cookies and tracking technologies
- Location data (only with your permission)
We never store your full payment card number or PIN. Payment details are always transmitted in encrypted form directly to third-party payment processors.
3. How Your Information Is Used
Okey Bet uses your information solely to provide and improve our services. We never use your data for unnecessary or unauthorized purposes.
- Account Management: To ensure secure registration, login, and account safety.
- Identity Verification: To complete the KYC process and prevent fraud.
- Payment Processing: To confirm deposits, withdrawals, and transactions.
- Customer Support: To resolve your issues quickly and effectively.
- Personalized Experience: To offer game suggestions and promotions tailored to your preferences.
- Security Monitoring: To detect and prevent suspicious activity.
- Legal Obligations: To meet the requirements of relevant regulatory authorities.
- Marketing Communications: To keep you informed about new offers and promotions (with your consent).
If you no longer wish to receive marketing emails or SMS, you may unsubscribe at any time. Every marketing message will include an unsubscribe option.
4. Cookie Policy
The Okey Bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.
Types of cookies we use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, platform functionality | Deleted at end of session |
| Performance Cookies | Page load time, error detection | 30 days |
| Functionality Cookies | Remembering language preferences and user settings | 1 Year |
| Analytics Cookies | Site Usage Analysis & Improvement | 6 Months |
You can manage or delete cookies at any time through your browser settings. Please note, however, that disabling cookies may affect the functionality of certain platform features.
5. Data Sharing & Disclosure
Okey Bet does not sell your personal information to third parties. However, we may share data in the following specific circumstances:
- Payment Processors: To complete transactions via bKash, Nagad, Rocket, or our banking partners.
- KYC/AML Partners: For identity verification and anti-money laundering purposes, under regulatory compliance.
- Technology Partners: Hosting, cybersecurity, and game providers — all bound by strict contractual agreements.
- Law Enforcement: By court order or legal obligation.
- Licensing Authority: Information required for regulatory audits.
Before sharing data with any third party, we ensure they adhere to the same standard of privacy protection. We have strict data protection agreements in place with all our partners.
6. Data Security Measures
Okey Bet follows industry-leading standards to protect your data. Our security framework operates across the following layers:
- TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall & DDoS Protection: Advanced technology to prevent cyber attacks.
- Regular Security Audits: Regular testing by third-party experts.
- Encrypted Database: All stored data is kept in encrypted form.
- Restricted Access: Only authorized personnel can access specific data.
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to minimize any damage.
7. Data Retention Period
Okey Bet does not retain your data longer than necessary. Retention periods are determined based on purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years | AML Compliance |
| Customer Support Records | 3 years | For Dispute Resolution |
| Cookie & Analytics Data | 6 Months – 1 Year | Service Improvement |
Once the designated retention period expires, we securely and permanently delete or anonymize your data.
8. Your Rights
As a user of the Okey Bet platform, you have the following rights regarding your personal data:
Right to Access
You may request to know what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted in certain circumstances.
Right to Restriction of Processing
You may request that the use of your data be restricted in certain circumstances.
Right to Data Portability
You may request a copy of your personal data.
Right to Withdraw Consent
You may withdraw your consent to marketing communications at any time.
To exercise any of the above rights, email us at support@okeybet.im. We are committed to responding within 30 days.
9. Third-Party Links & Services
Okey Bet may integrate certain third-party services — such as game providers, payment gateways, and analytics tools. Each of these services operates under its own privacy policy.
Okey Bet is not responsible for the privacy practices of these third parties. We recommend reading the privacy policy of each relevant service.
When sharing data with third parties, we always ensure:
- Only essential information is shared.
- Data protection agreements are signed with all partners.
- All partners comply with our security standards.
10. Child Protection
Okey Bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.
We verify age at registration through date of birth confirmation. If we discover that a minor has created an account, we will immediately:
- We will close the account.
- All collected data will be securely deleted.
- We will arrange to return any deposited funds.
If you become aware that a minor is using an Okey Bet account, please notify us immediately at support@okeybet.im.
11. Changes to the Privacy Policy
Okey Bet may update this Privacy Policy when necessary. In the event of changes, we will:
- We will update the "Last Updated" date at the top of this page.
- For significant changes, we will send a notice to your registered email address.
- We will display a notice on the platform.
Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page periodically to stay informed of any updates.
12. Contact Us
For any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our dedicated privacy team will handle your matter with care.
Support@okeybet.im
Response within 24–48 hours
Log in to the platform to chat
24/7 Support Available
Your data is completely safe with Okey Bet
Every layer of our privacy protection gives you the peace of mind to play without worry.
256-Bit SSL Encryption
Every transaction and piece of personal information you share is protected with bank-grade encryption. Hackers don't stand a chance.
Strict KYC Verification
By verifying every account, we ensure only the rightful owner has access. There is no room for fraud.
Third-Party Security Audits
Our systems are regularly audited by independent security experts. Identifying and fixing vulnerabilities is an ongoing process.
Data Is Never Sold
Okey Bet never sells your personal data to advertisers or third parties. Your data belongs to you.
2FA Protection
Two-step verification adds an extra layer of security to your account. Even if your password is compromised, your account stays protected.
24/7 Privacy Support
Our team is always ready to help with any data protection concerns. Support is available directly in Bengali.
Your privacy is protected — get started today
Your information is completely safe with Okey Bet. Register with confidence and enjoy the best betting experience.